SUPPORT

At chatr, our goal is to make mobile simple.

MANAGE YOUR ACCOUNT WITH OUR APP

Top-up your account
Monitor your data and usage
Change your plan
Check your balance

Or text Mychatr to 4989 to get an app download link

MANAGE YOUR ACCOUNT ONLINE

Top-up your account
Monitor your data and usage
Change your plan
How-to videos

FIND A STORE NEAR YOU

Need a chatr top-up card?
Looking for an accessory for your phone?
Want to discuss the best plan for you?
Need a new phone?

FAQS and TIPS

How do I check my balance?
How do I check my plan information?
How do I check my anniversary date?
How do I know if I'm in a chatr data zone?

HAVE MORE QUESTIONS OR NEED MORE HELP?

Sign into My chatr online or with our mobile app to manage your account free of charge. If you prefer to speak to one of our Customer Service Representative, please note that processing fees may apply for some requests.
Visit our FAQs
for more information.

Summary of Account
Check Account Balance
Check Chatr Data Zone