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How to top up your chatr account online

Check out some simple ways you can top-up your chatr account.

Top up as a Guest

  • No sign-in necessary! All you need is a chatr phone number and a top-up card to get started.

Sign in to My chatr

  • Easily top-up and manage your account by signing in to My chatr.

We have many convenient ways to top up

Auto-pay, the easiest way to pay

Enroll in auto-pay and never miss your anniversary date, plus get bonus data

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1

Top-up using a top-up card

From your chatr phone, text your 12-digit PIN to 611.

 

Cards are available at over 10,000 stores including select grocery stores, drug stores, gas stations and convenience stores across the country.

1

Top-up via text message

Add a credit card to your My chatr account and we’ll send you a top-up reminder text every month. Simply reply YES to our message and you’re done!

1

Top-up by calling in

Already have a top-up card or credit card on file? You can easily top-up without speaking to a care rep. Dial *611 from a chatr device and follow the simple steps.

 

If you prefer to speak to customer service, you may incur a processing fee.

Top-Up FAQs

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