Skip to main content


At chatr Mobile, we’re committed to building an inclusive and accessible experience for all Canadians.

Frequently Asked Questions

Accessibility Feedback

At chatr Mobile, we’re committed to improving accessibility for everyone, especially for people with accessibility needs. We welcome feedback to help create an accessibility plan related to the Accessible Canada Act.

If you’re looking for information about your account, billing or technical support please contact us.

The Director of Well-being & Accessibility is responsible for receiving accessibility feedback. You can send feedback by email, phone or mail. If you want to leave feedback anonymously, you can only provide it by phone or mail. We treat all feedback anonymously for the purpose of creating an accessibility plan.

If you need a description of the feedback process in a different format, please contact us by email, mail or phone. You can ask for print, large print, braille, audio format or electronic format.


Include Accessibility Feedback in the subject line.



Tell the Customer Solution Specialist that you’re calling to share accessibility feedback.

Mon–Sun: 9 a.m. - 10:00 p.m.


Director, Well-being & Accessibility

Rogers Communications, Accessibility Feedback

333 Bloor St. E, Toronto, ON M4W 1G9