Nation-wide Plans

You can easily purchase a SIM card online https://shopchatrmobile.ca/ and have it shipped directly to your home or visit a chatr retailer near you.

As a chatr mobile customer, you will need to pay your monthly fee before your anniversary date each month. You can pay your monthly fee with a credit card, Visa Debit, Mastercard Debit or chatr top-up card. You can also add extra money to your chatr account to cover anything not included in your plan.

There are many different options for checking your chatr account:

Sign-in to My chatr online here

Dial *225# then press CALL/SEND button from your chatr phone for an on-screen notification.

Using the website to manage your account is free of charge.

The easiest way to manage your monthly chatr payments is with auto-pay. You can sign up with auto-pay using your credit card, Visa Debit or Debit Mastercard. This preauthorized payment service uses automatic payments, so you never have to worry about toping up your account.

To enroll in Autopay:

• Sign in to your chatr account.
• Go to Manage Your chatr payments.
• Select Enroll in Auto-pay to top-up your chatr account easily online.

If you prefer to top up your chatr account monthly you can do this using a credit card (Visa, MasterCard, American Express), Visa Debit, Debit Mastercard or buying a chatr top-up card from a chatr retail location.

You will automatically receive your auto-pay bonus when you activate on one of our auto-pay plans. Your bonus will be applied to your account within 48 hours after your first successful payment taken on your anniversary date each month.

If you are already a chatr customer, you can enroll in auto-pay anytime by simply logging into My chatr and selecting "Enroll in auto-pay" in the auto-pay box.