Yes, chatr offers a free eSIM perfect for tourists and visitors to Canada. If your phone is eSIM-compatible (most modern iPhones, Samsung, and Google Pixel devices are), you can activate your plan online without needing a physical SIM card. It’s ready to use within minutes, no store visit required. Set it up in advance or after you land.

You can get a tourist eSIM card online or pick up a physical SIM card at hundreds of chatr retail locations across Canada, including major cities like Toronto, Vancouver, Calgary, Edmonton, Montreal, Ottawa, and Halifax. With eSIM, you can activate your plan before you even land in Canada.

Yes, there’s no term contract or commitment with a chatr plan. All our plans are prepaid and can be continued on a month-to-month basis, so you only pay for what you need. There are no long-term commitments, no cancellation fees, and no lengthy paperwork—just simple, flexible service perfect to fit any travel plans.

You can avoid overpaying for phone service when travelling in Canada by choosing a prepaid plan that fits your budget. chatr combines Canada-wide coverage with no surprise fees and the option to top-up at your convenience, putting the cost of your travel phone plan in your hands.

Your phone will work with chatr if it’s unlocked and can connect to our network. It must support these LTE frequencies:

• 700MHz,
• 850MHz,
• 1900MHz,
• 1700/2100MHz (AWS), and
• 2600MHz. To check if your phone supports these frequencies, go to "Cellular Network" or "Mobile Data" in your phone’s settings. Need a new phone? Visit us to see the selection we have available.