Set up My chatr using the registration link
Follow these steps to register for My chatr if you’ve activated a chatr plan within the last 2 weeks and provided your email address at the time of the activation.
If you activated your plan more than 2 weeks ago or didn’t receive an email from chatr with a registration link, follow Register my chatr account instead.
- Check your email for a message from chatr with the subject “My chatr password”. In the email click the link to register your chatr account.
- Create a password using the criteria provided and select Continue.
- Pick a security question from the drop-down list and enter your answer. Select Continue.
- Next, set a 4-digit PIN. We’ll use this PIN to verify your identity if you need to call Customer Care.
- Select Submit to complete your registration.
You’re all set. You can sign in to My chatr to top up, change your plan and manage your account.
Good to know: your username is your chatr phone number.