chatr FAQs

Welcome to your one-stop source for information about chatr mobile. If you have any questions about your chatr mobile phone service, you'll get your answers here!
Data Plus
1. What is Data Plus?
Data Plus is a convenient, one-time data top-up that allows you to stay connected on your terms. When you need extra data to get you through to your Anniversary Date, Data Plus can keep you up-to-speed at an affordable price without changing your plan.
2. When can I purchase Data Plus?
Data Plus options become available once you reach 90% of your data allowance and can be purchased 5 times before the next Anniversary date.
3. How can I purchase Data Plus?

There are two simple ways to purchase Data Plus.

  1. My chatr App: Once you are eligible, you will see a button on the My chatr app home screen.
  2. My chatr Online: Once you are eligible, you will see a link in My chatr under “Quicklinks”.

4. How do I check my Data Plus balance?
There are two convenient ways to purchase Data Plus:

  • Use the My chatr App.Download here.
  • Sign-in to My chatr online here

  • 5. When does Data Plus expire?
    Data Plus expires on your next Anniversary date.