contact us

Have a question about your chatr mobile service? Feel free to reach out to one of our chatr customer service reps, in a number of different ways.
Social media
Weekdays: 9am-Midnight
Weekends: 10am-6pm

Weekdays: 9am-Midnight
Weekends: 10am-6pm
chatr locations
chatr mobile has stores conveniently located all over Canada. Use our store locator to find the chatr mobile location closest to you.
Mailing address
If you’d like to talk to us the old fashioned way, you can do that too.

Mail us at:
chatr mobile
333 Bloor Street East, 8th Floor
Toronto, Ontario M4W 1G9
From your chatr phone
- If you’re calling from Canada or anywhere in North America dial *611.
- If you’re outside of North America dial 1-514-734-7232
- For a text-based conversation dial #711 for TTY Message Relay Service.
From any phone
Our chatr customer service reps are on standby Monday to Friday from 9am to 9pm, and on the weekend from 9am to 6pm. Call 1-800-485-9745 from any phone in Canada or the US.
General Inquiries
You’re also welcome to submit a comment or question to one of our chatr customer service reps right now.
* Required Information

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