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FAQ
Yes, your Anniversary Date will change to the same date the monthly plan fee is paid.
If you are downgrading your plan, you will pay the full monthly fee of your new plan. If you are upgrading your plan, you will be charged your new monthly plan fee minus the proration amount.
When you are upgrading your plan, there may be a credit adjustment applied to your account based on the number of days paid in your previous monthly plan fee.
You can initiate a price plan change if there is no money in your account; however, you will be required to top-up before completing the change.
Yes. You can change your plan if your account has been expired for 3 months or less. After topping up your account, your status will change to 'Active' and you will be assigned a new Anniversary Date.