• Message Relay Services (MRS) allows a customer who has a hearing or speech disability to make and receive calls via TTY or over the Internet.
  • In a TTY relay call, a relay operator sends messages via TTY-based text conversations.
  • In an IP Relay call, the relay operator sends messages online via a web page or an instant messaging application. chatr currently supports IP Relay via instant messaging applications.
  
  
• To access MRS via TTY from a wireless device please call *7-1-1.
• To access MRS via IP Relay online please sign into your my chatr account.
  
  • Note: To set up IP Relay instant chat follow these instructions:
    
    • 1. After logging into your my chatr account, select Online Message Relay Service

To further enhance the level of service chatr wireless provides our customers, we are pleased to provide our customers with special needs a selection of phones with accessibility features